System Architect
Hello, I'm
Samuel Ramirez
Salesforce Architect & Senior Developer — Agentforce & Data Cloud Certified
Trailhead Triple Star Ranger · 17x Certified · System & Application Architect18+ years in IT since 2008. I design and build Salesforce solutions for insurance, banking, healthcare, telecom, and automotive - from enterprise architecture and integrations to AI with Agentforce and Data Cloud. Every certification backed by production work.
18+
Years in IT
17×
Salesforce Certs
5×
Architect Certs
7+
Years Salesforce
Samuel Ramirez
Salesforce Architect & Senior Developer / Tech Lead
MiaForce LLC · United States
Serving international clients through a U.S.-registered LLC — IRS-compliant structure, proper tax reporting, and professional invoicing for cross-border engagements.
- 17× Salesforce Certified
- System & Application Architect · CTA Track
- Agentforce & Data Cloud
- Triple Star Ranger
- Bilingual EN / ES
- US LLC · Intl Clients
Profile
About Me
IT professional with over 18 years in the industry, actively developing since 2008. For the past 7 years I have focused exclusively on the Salesforce ecosystem, serving as Senior Developer, Technical Lead, and Architect on highly complex global implementations.
I lead multicultural development teams, define best practices, conduct code reviews, design integrations and data schemas, and deliver technical documentation for enterprise clients. Recognized as a Trailhead Triple Star Ranger.
International consulting and contracting are delivered through MiaForce LLC, a United States Limited Liability Company. This structure allows clients worldwide to engage with a U.S. entity that meets federal tax and reporting requirements.
Core Roles
- Salesforce Developer — Advanced development, governor limits, legacy optimization, declarative config.
- Omnistudio Developer — Guided processes for insurance & telecom (CLM, EPC, CPQ).
- Technical & Data Architect — Discovery, integrations, data schemas, POCs, SEP patterns.
- Technical Lead — Team leadership, code reviews, deployment strategy, mentoring.
Credentials
Salesforce Certifications
17x Salesforce Certified — every credential backed by production experience
Architect Track — CTA Path
System Architect and Application Architect, plus domain credentials covering identity, integrations, data modeling, security, and release governance - applied on core banking, FHIR/EHR, and multi-cloud insurance programs.
Application Architect
Identity & Access Management Architect
Integration Architect
Data Architect
Sharing & Visibility Architect
Development Lifecycle & Deployment Architect
AI & Data — Highest-Demand Specializations
The two credentials leading today's market: agentic AI and Customer 360 data unification — delivered hands-on with Data Cloud identity resolution, Calculated Insights, and Einstein AI in production.
Agentforce Specialist
Data Cloud Consultant
AI Associate
Developer Track — Full Platform Depth
Advanced Apex, LWC, JavaScript, OmniStudio, and declarative building - proven across seven years of production code and a public portfolio of reusable frameworks and components.
Platform Developer II
Platform Developer I
JavaScript Developer I
OmniStudio Developer
Platform App Builder
Platform Foundation
Administrator
Associate
Other certifications
Gearset Certified DevOps Professional
Solutions
What I Can Build for Your Business
Industry solutions I have designed and shipped in production — not just certifications on paper.
Insurance
Policy quoting, enrollment, and claims journeys on Salesforce Industries (Vlocity) — OmniScripts, rating integrations, and document generation for carriers and brokers.
Delivered for: Sura Chile, Ascot, Banco Estado Leasing, HDI Seguros integration
Banking & Financial Services
Retail loan origination and onboarding connected to core banking, document management, card processors, and online banking — secure, auditable, and compliant.
Delivered for: Belize Bank (core banking, Docuware, I2C), Banco Estado
Healthcare
Patient 360 consoles and EHR interoperability on Health Cloud — SMART on FHIR exchange with hospital systems like CERNER and EPIC, and patient engagement workflows.
Delivered for: Patient Engagement Center, Smart on FHIR (CERNER & EPIC)
Telecom
B2B sales and order journeys on Salesforce Industries Communications — enterprise product catalog (EPC), CPQ, and complex automation at carrier scale.
Delivered for: Telecom Argentina B2B
Automotive & Distribution
Dealer and distributor experiences with real-time third-party quoting — insurance APIs surfaced inside Salesforce so sales teams close in one screen.
Delivered for: Toyota México Distributors (HDI Seguros real-time quotes)
AI & Agentforce
Agentforce readiness and agent builds — topics, actions, prompt templates, and guardrails grounded in your data, plus Einstein classification to automate case handling.
Delivered for: Vibra Energy (Einstein Case Classification) · Certified Agentforce Specialist
Data Cloud & Customer 360
Unified customer profiles from fragmented sources — data streams, identity resolution, and Calculated Insights (LTV, RFM) that power segmentation and AI grounding.
Delivered for: Clase Azul (identity unification, LTV/RMF insights)
Integrations & DevOps
REST/SOAP integrations with ERPs, marketing tools, and legacy systems, plus CI/CD pipelines, sandbox strategy, and release governance that keep orgs shippable.
Delivered for: Openbravo ERP connector, Mailchimp sync · Gearset Certified DevOps Professional
Need ready-to-install components instead? Explore the accelerator catalog — trigger framework, logger, rollup engine, editable datatable, Kanban, and more.
View Accelerators at MiaForce →
Expertise
Skills & Technologies
Salesforce Clouds & Packages
Data Cloud, Financial Service Cloud, Health Cloud, SFI Insurance, SFI Communication, Experience Cloud, Sales Cloud, Service Cloud
Core Development & Omnistudio
LWC, Aura, Apex (Classes, Triggers, Batch, Schedulable, Queueable), OmniScripts, DataRaptors, FlexCards, Integration Procedures, Flows
Data Architecture & Solutions
Enterprise integrations, data migrations, identity resolution, calculated insights, Salesforce Enterprise Patterns (SEP), trigger frameworks
DevOps & Tools
Copado, Gearset, SFDX, GitHub Actions, Jenkins, Scratch Orgs, Sandboxes
Other Technologies
Java, WebServices (SOAP/REST), FHIR (EHR integration), Openbravo ERP
Career
Professional Experience
Salesforce Experience
Jul 2022 — Present
Altimetrik Uruguay / Corp.
Salesforce Sr Developer / Tech Lead / Contractor
- Sura Chile (Digital Insurance): Core platform customizations — Apex, LWC, Flows, and security model (current project).
- Telecom Argentina B2B: Complex bug resolution, Omnistudio & Apex customizations, technical discovery leadership.
- Vibra Energy: SOLID trigger handler refactor, Einstein Case Classification.
- Banco Estado (Leasing): Vlocity Insurance package architecture, data diagrams, POCs.
- Clase Azul: Service Cloud technical architecture and solution design sessions.
Jan 2024 — Jul 2025
The Ksquare Group
Salesforce Sr Developer & Data Architect
- Belize Bank (Retail Loans): Critical OmniStudio/Core integrations with core banking, Docuware, online banking & I2C.
- Clase Azul (Data Cloud): Data flows, identity unification, Calculated Insights (LTV, RMF).
- Toyota Mexico Distributors: Apex & LWC integrations with HDI Seguros SOAP API for real-time vehicle quotes.
Apr 2020 — 2022
Silverline Central America
Salesforce Tech Lead / Sr. Developer
- Led a team of 10 developers; upgraded trigger frameworks, testing & Aura/VFP to LWC migration.
- Smart on FHIR (Health Cloud): EHR exchange with CERNER & EPIC via FHIR standard.
- Patient Engagement Center: Patient 360 health console with standard & custom LWC components.
- Ascot Professional Services: Insurance quoting & enrollment via Omnistudio and Apex.
Feb 2016 — Apr 2020
Alexius International
Tech Lead / Java Sr Developer
Designed and built a bidirectional Openbravo ERP ↔ Salesforce connector (accounts, contacts, orders sync via Apex & Connected Apps) as a commercial module.
Prior Experience (Pre-Salesforce)
2013 — 2016
ISDEMU
Java Senior Developer / Fullstack
2012
INTRADECO
Senior Developer
2010 — 2011
DGME
Web Developer — Border Line Checkout Software (border control system)
2008 — 2009
FGR — Fiscalía General de la República
Java Developer
Contact
Let's connect
Open to opportunities, collaborations, and technical conversations.
Business engagements
Consulting and contracting services for international clients are provided through MiaForce LLC, a U.S.-registered Limited Liability Company with full IRS compliance and standard U.S. business invoicing.